jilee Privacy Policy

1.1 jilee is committed to protecting the privacy and personal data of all players who use our platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously.

1.2 This Policy applies to all personal data collected through the jilee website, mobile-optimized platform, customer support channels, and any other jilee service. It applies to all registered players and visitors, regardless of whether they are located in Metro Manila, Cebu, Davao, Quezon City, or any other part of the Philippines.

1.3 This Privacy Policy should be read together with jilee's Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Policy and the Terms & Conditions regarding data privacy matters, this Policy shall prevail.

2.1 jilee collects the following categories of personal data from players:

2.2 jilee does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, in the context of responsible gaming assessments).

3.1 jilee collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the jilee platform , including cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from security partners, and payment verification data from GCash, PayMaya, and banking partners.

4.1 jilee uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jilee account, including verifying your identity and age (21+ requirement).
• Service delivery: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank; to provide access to casino games, slots, bingo, and other jilee services.
• Legal compliance: To comply with anti-money laundering (AML) regulations, PAGCOR reporting requirements, and other applicable Philippine laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activities.
• Responsible gaming: To monitor gaming patterns, enforce deposit limits and self-exclusion requests, and identify players who may need support.
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have opted in to receive such communications.
• Platform improvement: To analyze usage patterns and improve the jilee platform's features, performance, and user experience.

4.2 jilee will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5.1 Under the Data Privacy Act of 2012, jilee processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the jilee Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with Philippine laws, including AML regulations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and optional personalization features, where you have given explicit consent. You may withdraw consent at any time.

6.1 jilee does not sell your personal data. We may share your data with the following categories of recipients only where necessary and with appropriate safeguards in place:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party services that assist jilee in verifying player identities and ages in compliance with Philippine regulations.
• Fraud prevention and security partners: Services that help jilee detect and prevent fraudulent activity on the platform.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where required by law.
• IT and infrastructure providers: Cloud hosting and technology service providers who process data on jilee's behalf under strict data processing agreements.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors where necessary for legal proceedings or compliance purposes.

7.1 jilee uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the jilee platform.

7.2 jilee uses the following types of cookies:

• Essential cookies: Required for the platform to function. These cannot be disabled as they are necessary for login sessions, security, and basic functionality.
• Analytics cookies: Help us understand how players use jilee, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymized.
• Preference cookies: Remember your settings and preferences, such as language selection and display options.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

7.3 You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the jilee platform.

8.1 jilee retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account data: Retained for the duration of your account and for five (5) years after account closure, in compliance with Philippine AML regulations.
• Transaction data: Retained for five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• KYC documents: Retained for five (5) years after account closure or the end of the business relationship.
• Support communications: Retained for two (2) years from the date of the last interaction.
• Marketing data: Retained until you withdraw consent or request deletion, whichever is earlier.

8.2 After the applicable retention period, jilee will securely delete or anonymize your personal data in accordance with its data disposal procedures.

9.1 jilee implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and jilee's servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication options for player accounts.
• Regular security audits and penetration testing of the jilee platform.
• Strict access controls ensuring that only authorized jilee personnel can access personal data, on a need-to-know basis.
• Continuous monitoring for suspicious activity and potential data breaches.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilee will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay.

10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilee:

• Right to be informed: The right to know what personal data jilee collects about you and how it is used – which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data jilee holds about you.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jilee's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

10.2 To exercise any of these rights, please contact jilee's Data Protection Officer at [email protected]. jilee will respond to your request within thirty (30) days.

11.1 The jilee platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jilee does not knowingly collect personal data from individuals under the age of 21.

11.2 If jilee becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will immediately close the associated account, delete the personal data, and refund any deposits made, in accordance with its underage gambling policy.

11.3 If you believe that a minor has registered an account on jilee, please contact our support team immediately at [email protected].

12.1 The jilee platform may contain links to third-party websites or services. This Privacy Policy applies only to the jilee platform and does not cover the privacy practices of any third-party sites. jilee is not responsible for the content or privacy practices of external websites.

12.2 We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.

13.1 jilee reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the jilee platform at least seven (7) days before the changes take effect.

13.2 The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the jilee platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or jilee's data processing practices, please contact our Data Protection Officer (DPO):

• Email: [email protected] (mark subject line: "Privacy / DPO Request")
• Response time: Within 30 calendar days of receipt
• Languages: English and Filipino

14.2 If you are not satisfied with jilee's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.